It takes all kinds

Overheard in JCPenny

Customer walks up to two store employees, "Excuse me, where is the men's department?"

Employee, "Just up the escalator", points behind the customer to the escalator

Customer turns towards the escalator, takes a few steps, then turns around and comes back to the employees. "That escalator is going down, how do you get up?"

Employees turn and look at each other, turn back to customer, "It's around the other side."

Customer turns and leaves.

Employees look back at each other, "It must be the heat."

Sometimes its just good to know you aren't the only one that gets to help people out.